SUNLIGHT WORKS COURSES

Business Writing

Target Audience: All

Emails, reports, and text messages are the least effective forms of communication, yet the most common and convenient form of communication we use.  Participants will learn and practice basic and important writing skills.

Challenging Negative Attitudes at Work

Target Audience: All

Explore how to challenge individual negativity as well as how to protect yourself from the negativity of others.  Learn how negative norms become entrenched in an organization, department or team and how to create a more positive working environment.

Coaching for Performance

Target Audience: Leaders

This class will assist supervisors in their efforts to provide needed feedback, drive performance and identify responsibilities to the company and direct reports and how to be successful and fulfilled by their work experience.

Communication and Listening Skills

Target Audience: All

This course provides communication skills that enables employees to interact more effectively with colleagues and customers. Participants will gain practical experience in communication techniques through role-play activities. 

Conducting Effective One on One’s

Target Audience: Leaders

Productive feedback is essential to the success and development of every individual within an organization.  This course helps leader’s to conduct effective one on one discussions, provide feedback, and develop strong working relationships.

Dealing with Conflict

Target Audience: All

Conflict is a normal occurrence in many aspects of our lives.  Resolving conflict effectively leads to personal and professional growth, bringing benefits such as increased understanding, improved relationships, group cohesion, confidence, and trust.

Making the Most of Meetings

Target Audience: All

This course helps leaders save time and resources by leading meetings that support business needs.  Leaders learn how to plan, facilitate, and follow-up on meetings (including virtual meetings) to ensure that there is a payoff for the time invested in meetings.

Four Lenses: How We See the World

Target Audience: All

Participants discover four basic personality types with each represented by a color. Once participants understand the different types and the perspectives of each type, they can apply these principles to learn how to effectively interact with others.

Generating Trust

Target Audience: All

This course shows leaders and employees proactive and purposeful ways to foster a high trust environment. It teaches ways to build, extend and restore trust. Participants will create an individualized action plans for building trust with people at work.

Individual Development Planning

Target Audience: All

The planning process provides employees and their managers with an opportunity to agree on a course of action that will help employees succeed in the current role as well as prepare for lateral or promotional opportunities.

It’s About Time: Time Management/Productivity

Target Audience: All

Time management is more than keeping a calendar. It’s about balance and priorities. Time is a constant. If you feel like there isn't ever enough time for the things you want to accomplish or the things you enjoy... this is the class for you.

Leading Through Change

Target Audience: Leaders

This course focuses on the crucial role of initiating change in the workplace. Leaders learn how to introduce a change initiative as well as helping employees to overcome their resistance to change without disturbing productivity or impacting morale.

Non-Verbal Communication

Target Audience: All

More than half of what we communicate is done through non-verbal communication or body language.  By developing your awareness of the signs and signals of body language, you can better understand and communicate with other people.

Opportunities with Change

Target Audience: All

Every individual, team, and organization today faces a constant variety of major and minor changes. This course teaches how to positively adapt to these changes so that you can move more quickly, completely, and effectively through the change process.

Presentation Skills

Target Audience: All

This course will teach participants how to structure a presentation for maximum retention and motivation. They will then practice presenting their message and learn techniques to make them less nervous and more confident.

Problem Solving and Decision Making

Target Audience: All

This course teaches a problem-solving formula called Plan, Execute, Measure, Correct. If you feel your department would benefit by addressing problems one time and fixing them for good, this program is for you!

Project Management Essentials

Target Audience: All

This workshop will help participants understand their role in a project by teaching how to implement a disciplined process to execute projects and to master informal authority.
People + Process = Success

Salesman Craft

Target Audience: All

Sales is an art that takes skill and finesse to nurture an account and establish a longtime relationship. Like any craftsman, it requires time and talent and hard work to achieve the desired result. Participants will learn to put the honor back in sales.

Setting Annual Performance Goals

Target Audience: All

Achieving business results requires aligning an employee's individual goals with overall organizational strategy. Participants will learn to set goals and expectations for future performance as well as individual development plans.

Stress Management

Target Audience: All

A little stress can be a positive motivating factor. A lot of stress can overwhelm us and reduce our ability to be effective. Managing stress is all about taking charge: of your thoughts, emotions, schedule, and the way you deal with problems.

Supervisor Development Program

Target Audience: Newly hired/promoted supervisors

This is a 5 session program designed to enhance the knowledge and skills of new leaders throughout the business. These sessions will focus on proper leadership practices and business processes that supervisors are expected to know and apply.

INTERESTED IN LEARNING MORE?

Our courses and training services are custom tailored to target your business needs! Contact us to discuss how we can help!